App page
My Requests Extension for Jira Service Management
Cloud Server/Data Center
My Requests Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration path
Integration
Last updated Jan 13, 2025

View as

Learn how to display the page with requests as a selected user.

As an administrator, you can view and navigate Requests page using the permission set of a selected Jira user. It’s particularly useful when you need to check if you’ve restricted access to requests correctly and make sure that particular users have proper permissions to display Requests page and its elements.

Note

The View as feature respects custom Visibility settings of a selected Jira user and permissions set in Fields configuration.

Configuration

Info

Deviniti’s Rovo Assistant provides access to a virtual assistant that helps you with configuration, installation, and troubleshooting, enabling quicker and faster navigation through documentation. See Deviniti’s Rovo Assistant documentation or find it on the Atlassian Marketplace for more information.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Steps

  1. Navigate to the Configuration view and click View as.
    My Requests Extension - View as
    My Requests Extension - View as
  2. The View requests as different users pop-up appears. Choose a user whose permissions you want to use to display the page with requests.
    My Requests Extension - Select user
    My Requests Extension - Select user
Tip

The search bar can help you to quickly find users. Start typing in their names and the hints appear as you type.

Result

You can display and navigate Requests page with applied permissions of the selected user.

My Requests Extension - Displaying Requests page as someone else
My Requests Extension - Displaying Requests page as someone else

Need help?

If you can’t find the answer you need in our documentation, raise a support request. You can also contact us directly from within the app by clicking Contact Vendor in the bottom right corner.