Apps documentation
Queues for Jira Service Management
Cloud Server/Data Center
Queues for Jira Service Management


Server/Data Center

Last updated Mar 30, 2018

Manage groups of queues

This page provides information on creating groups of queues which makes managing them easier.


Before you start, log in as a user with the Jira Administrators global permission.

See the video below for a demonstration.


To create a queues group:

  1. Click on the three dots button on the top panel.
  2. Select Edit queues groups.
    The Edit queues groups dialog appears.
  3. Focus on Type to add a group and start typing.
  4. Click a tick to save changes.

    To change the position of the group on the list, click a cross icon. To remove a group, click a trash icon.

  5. Drag-and-drop queues to add them to proper group.
  6. Click Save.


A new group is added.

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