Managing group admins

This section provides information on how to configure a group admin(s) for multiple queue groups.

Manage group admins allows users with global permissions to define administrators for multiple queue groups simultaneously. Group administrators can then manage and edit settings for each queue within their group.

The Editing queue includes:

• Changing the name of the queue
• Changing queue visibility
• Changing the queue’s JQL
• Managing columns in the issue table

Below is a live demo of the mentioned action. Additionally, you can review each step in more detail by following the guide below.

Steps

To set administrators for many queue groups:

1. Click the Three dots menu at the top of the Queues for Jira & JSM panel.
2. Select Manage group admins.

   

The Manage group admins dialog appears.

3. Choose groups to manage their admins in the next step.

   Note

   • If you want to choose all groups, click Select all. When you select at least one group, the button Deselect all appears, allowing you to deselect all groups at once.
   • When you want to manage admins for a hidden group, unhide it first or set its admins while editing it individually.

   

4. From the first dropdown, choose the operation.

5. From the second dropdown, decide on a user or group of users on which the operation will be performed.

6. Check and confirm your changes.

   

Result

Selected queue groups and their admin(s) are updated according to your changes.