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Queues for Jira & JSM
Cloud Server/Data Center
Queues for Jira & JSM

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration to Cloud
Last updated Nov 12, 2023

Reordering queues

This section provides information on how to reorder queues.

Warning

Before you start, log in as a user with the Jira Administrators global permission or make sure you have a permission to configure queues.

Steps

To reorder a queue list:

  1. Click on the three dots menu on the top Queues for Jira & JSM panel.
  2. Select Enable reorder.
    Jira multiple teams one backlog
    Reorder queues in the Queues for Jira Service Management app
  3. Reorder queues using drag and drop.
    Note
    A strikethrough text means that the queue is hidden.
    Info

    You can also reorder subgroups (and queues within them) of your queues, to create a multi-level structure of the list.

  4. Click on the three dots menu on the top Queues for Jira & JSM panel.
  5. Select Disable reorder.
    Issue tracking best practices
    Reorder queues in the Queues for Jira Service Management app

Result

The queue list is reordered.

Jira cross project reporting
Create a queue in the Queues for Jira Service Management app
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