In this section you can decide how your objects will be displayed on the tree.
Before you start, log in as a user with the Jira Project Administrators project permissions.
To start configuring tree structure navigate to Project settings > RTM Configuration > Tree structure.
Linking based on the tree structure is implemented to support tracking relations between the objects. If one issue is placed under another by drag and drop on the folders list, the connection between them is automatically created. The default relation between the issues is the ‘Parent/Child’ type. Connections are set up only between the closest issues, which means that a link for a Folder → Issue line won’t be created.
Steps
In order to activate the feature:
Switch the Issue Keys toggle to on, to show issue keys on the tree.
Check the target object to enable Auto-numbering on the tree for issues and folders:
If you can’t find the answer you need in our documentation, raise a support request*.
*Include as much information as possible to help our support team resolve your issue faster.