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SLA Time Management
Documentation
Migration to Cloud
FAQ
Release notes
SLA/JSM comparison
SLA Time Management
Documentation
Migration to Cloud
FAQ
Release notes
SLA/JSM comparison
Last updated Apr 29, 2025

Quick Guide

Create calendars

Create SLAs

Result

This is how an SLA is displayed on the issue view:

Configure an SLA
Configure an SLA

See Statuses to understand it better.