Apps documentation
Theme Extension for Jira Service Management
Cloud Server/Data Center
Theme Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Last updated Aug 5, 2022

Introduction

Theme Extension provides a wide variety of possible designs and customizations that you can apply to as many projects as you like.

In order to fully utilize the app’s potential, learn about the two fundamental elements of customization:

  • Pages - customizable environments which replace the conventional Customer Portal and Help Center. Pages display selected service projects along with their request types.
  • Templates - independent designs stored in a Templates library which can be customized and applied to Pages.

Accessing configuration

Warning

Before you start, log in as a user with Jira Administrators global permissions. For more information, see Atlassian documentation.

Steps

  1. Go to the Manage apps screen.
  2. Click Get Started under the Theme Extension for Jira Service Management section.
  3. Click Configuration.
    Theme Extension for Jira Service Management - Get started
    Theme Extension for Jira Service Management - Get started

Alternatively

  1. Click Apps in the Top navigation bar.
  2. Select Theme Extension from the drop-down list.
  3. Click Configuration.
    Theme Extension for Jira Service Management - Apps
    Theme Extension for Jira Service Management - Apps

Result

You’ve accessed the configuration panel.

Theme Extension for Jira Service Management - Result
Theme Extension for Jira Service Management - Result

Next up

Now you can create your first Page.

Need help?

If you can’t find the answer you need in our documentation, raise a support request.
Include as much information as possible to help our support team resolve your issue faster.