- Get started
- About
- Supported fields
- Configuration
- Introduction
- Pages
- Page editor
- Themes
- List theme
- Cards theme
- Templates
- User Scopes
- Permissions
- Settings
Pages
See how to create and manage Pages.
Before you start, log in as a user with Jira Administrators global permissions. For more information, see Atlassian documentation.
Pages are individual environments where your customers can interact with your organization and get all the necessary support.
Each Page acts as and replaces a traditional Customer Portal or Help Center experience, leaving you with a highly customizable space that you can tailor to your needs. Pages can contain multiple service projects, depending on your preference.
Creating Pages
Steps
- Navigate to Pages. In the Pages configuration section, click Add page.
- Enter Page name.
Note
Page name can be maximum 48 characters long.
- Choose the projects you want to display on the Page.
Types of supported projects are:
- Team-managed
- Service
- Classic
- Select Theme to determine the Page’s layout. You can choose between the List theme and Cards theme.
To read more about available layouts navigate to the Themes section or check List theme and Cards theme chapters.
- Choose Template to set the Page’s design.
If you don’t select any of the available templates, the Light template will be set for your Page by default. You can go to the Templates section to read about reusable designs and their settings.
- Click Confirm to save your configuration.
Result
The Page is created. You can now visit it by clicking the URL suffix as shown below.
You can right-click on the URL suffix to copy and share the link to the Page with your customers.
Managing Pages
You can manage your Pages using the actions menu.
Click on one of the icons to access the following actions:
- Edit - which gives you access to the Page editor, where you can further customize the Page, change its template and add new projects.
- Visit - shows the Page as it’s visible for other customers.
- Delete - removes the Page along with its project configuration.
If you delete a Page, its template will still be available in the Templates gallery.
Next up
You can further customize your Page by changing colors and adding various elements. For more instructions, go to Page editor.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
