Learn how you can restrict access to Pages and their Items
Permissions refer to the visibility of your Pages and page-related Items: Projects (Customer Portals), Portal Groups (Request type groups) and individual Request types. By setting permissions you can determine the user access restrictions.
There are several options for restricting access:
The Permissions feature enables you to configure a particular Page or page-related Item for which you want to set access restrictions.
All Items to which you can restrict access, inherit permissions from their parent Items. That’s why for a user to access a particular Project it is necessary to have permissions for the Page to which this Project is assigned.
Before you start, log in as a user with Jira Administrators global permissions. For more information, see Atlassian documentation.
Keep in mind that setting permissions is possible only if you’ve already created a Page. If you haven’t configured any Page yet, start with adding your Page.
By choosing the Selected users option, it is necessary to introduce particular Users, User Scopes, Groups or Organizations who will have access to your Page. You can start typing in their names and the hints appear as you type.
The configuration of permissions is established and access to your Page is restricted.
Before you start, log in as a user with Jira Administrators global permissions. For more information, see Atlassian documentation.
By clicking the expand icon next to the Page name you can check the page-related Items.
By choosing the Selected users option, it is necessary to introduce particular Users, User Scopes, Groups or Organizations who will have access to your Item. You can start typing in their names and the hints appear as you type.
The configuration of permissions is established and access to the chosen Item is restricted.
You can always check the granted type of permissions. The label displayed next to the name of your Page or page-related Item reflects its accessibility to users.
If you can’t find the answer you need in our documentation, raise a support request. Include as much information as possible to help our support team resolve your issue faster.
