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Theme Extension for Jira Service Management
Cloud Server/Data Center
Theme Extension for Jira Service Management

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Last updated Mar 9, 2023

User Scopes

Learn how to combine users into Scopes

With User Scopes you can save time on the manual access configuration by combining Users, Groups, and Organizations into one Scope which can be further used to facilitate the process of granting and revoking Permissions.

Creating Scopes

Steps

  1. In the User Scopes configuration section, click Add new scope.
Theme Extension for Jira Service Management - Adding new Scopes
Theme Extension for Jira Service Management - Adding new Scopes
  1. To change the name of your Scope, click the pen icon and introduce a text.
Tip

You can quickly manage the modified Scope name by using the tick and cross icons which appear on edit mode.

  1. To add Users, Groups and Organizations to your Scope, select their names from a drop-down list. You can also start typing in their names and the hints appear as you type.
Theme Extension for Jira Service Management - Creating Scopes
Theme Extension for Jira Service Management - Creating Scopes

Result

The introduced changes are saved automatically and your Scope is ready to be used.

Theme Extension for Jira Service Management - Created Scope
Theme Extension for Jira Service Management - Created Scope

Editing Scopes

You can quickly edit the created User Scopes any time.

Steps

  1. Access the User Scopes configuration and select a Scope for edit.
Tip

You can easily find the already created Scope by simply clicking on the search bar in the top left corner of the Scope view.

Theme Extension for Jira Service Management - Searching for Scopes
Theme Extension for Jira Service Management - Searching for Scopes
  1. Change the name of your Scope by using the pen icon.
  2. Modify the content of your Scope:
    • Add more Users, Groups or Organizations by introducing their names or expanding the drop-down list.
    • Remove Users, Groups or Organizations by clicking the cross icon next to their names.
Theme Extension for Jira Service Management - Editing Scope
Theme Extension for Jira Service Management - Editing Scope

Result

The introduced changes are automatically saved and your Scope is updated.

Deleting Scopes

Warning

Deleting a Scope is permanent and results in removing access for all users included in this Scope.

Steps

  1. Click on the bin icon in the top right corner of the selected Scope view.
Theme Extension for Jira Service Management - Deleting Scopes
Theme Extension for Jira Service Management - Deleting Scopes
  1. Confirm that you wish to permanently delete the Scope and revoke access for all users included in this Scope.
Theme Extension for Jira Service Management - Confirm Deleting Scopes
Theme Extension for Jira Service Management - Confirm Deleting Scopes

Result

Your Scope is removed. Any settings that refer to the users included in the Scope are affected by this change.

Using Scopes

User Scopes can facilitate the process of granting and revoking user permissions.

Instead of manually introducing entities to whom you want to give relevant access, you can create a single Scope including several Users, Groups and Organizations and use it while setting permissions.

Theme Extension for Jira Service Management - Using Scope
Theme Extension for Jira Service Management - Using Scope
Info

To learn more about user access restrictions, navigate to Permissions.