Before you start, log in as a user with the Jira Administrators global permission.
Steps
To edit selected connection:
Result
Selected connection is edited.
To enable or disable connection, click Enable/Disable (depends on the current connection status). Status is visible in the Details section.
It can be also done in Edit Connection Configuration dialog box (Edit connection).
This option allows to duplicate existed connection. All settings remains the same as they are in the primary connection.
This function also duplicates all fields added to the connection.
Steps
To duplicate selected connection:
Click Duplicate.
The Duplicate Connection configuration dialog box appears.
Enter the name for new connection.
Default name is Copy of < Name of duplicated connection >.
Click Duplicate.
Result
Selected connection is duplicated.
Steps
Remove connection also removes all synchronized data in Jira.
To remove selected connection:
Click Remove.
The OK/Cancel dialog box with message Are you sure you want to remove this connection to server? appears.
Click OK to confirm.
Result
Selected connection is removed.
app allows import user’s avatar from Active Directory to Jira.
It is impossible to add a Gravatar picture in Active Directory. Make it manually in Jira. For more information, see Adding a User Avatar.
Steps
Import can be failed, for example due to unsupported image format in Jira.
It is recommended to back up Jira before executing this action.
3. Click Import.
Result
Avatars are imported from Active Directory to Jira.
To export a synchronized data, click Export. The .csv file has been automatically downloaded.
To delete all synchronized data stored in Jira (for selected connection):
Result
All synchronized data for selected connection is deleted.
To check if all data is deleted, export data to .csv. The file should be empty (Export data).
If you can’t find the answer you need in our documentation, raise a support request.