- Working with synchronized data
- Presenting synchronized data
- Hiding attributes based on group memberships
- Using synchronized data in workflow
- Using synchronized data in JQL
- Using synchronized data in notification
Fields
All fields to synchronize are listed in this section. To edit field, click the pencil icon. To remove field, click the cross icon.
Before you start
Before you start, log in as a user with the Jira Administrators global permission.
Steps
To add a new field to synchronize:
- Click Add field.
The Add field dialog box appears. - Configure the following.
- Field in AD: Select field in Active Directory which you want to synchronize.
Tip
Fields in Active Directory correspond to LDAP attributes. For more information, see Common AD/LDAP Field Mappings.
- Contains user: Select this option if the attribute contains a DN of another AD user (for example, a manager).
Info
When choosing this option you will be able to display a DN of one user or a list of DNs (for example, one or more managers).
NoteKeep in mind, that when the attribute does not contain user, and Contains user is ticked, the attribute won’t be displayed on the hover list.
- Field in Jira: Select field in Jira where data from synchronized field will be stored.
- Visibility: Select where synchronized data will be shown: in the User profile and/or the Hover profile.
Info
For more information, see official Atlassian documentation.
- Create options: Select if only all values from Active Directory for this field will be converted to options in custom field of select type.
- Custom field: Select custom field to store options. It is only visible when Create options is selected.
- Sort values in CF: Select to sort values It is only visible when Create options is selected.
- Description: Enter short description which is shown as a hint in the User profile page.
- Click Save.
Result
New field to synchronize is added.
The AD Attributes field can be rendered in mail notifications and History tab on the issue view.
If you can’t find the answer you need in our documentation, raise a support request.