Apps documentation
Dynamic Forms for Jira
Dynamic Forms for Jira
Version 6.x
Version 5.x and older
FAQ
Release notes
Last updated Apr 3, 2024

Fields visibility

This page provides information on how to configure Fields Visbility.

You can create conditions upon which a field is displayed after selecting an option in the previous field.

Tip
If you want to use fields visibility on the Customer Portal, use the Extension for Jira Service Management app.
Info
  • To set a configuration, log in as a user with Jira Administrators global permission.
  • Remember to add all configured fields and custom fields to relevant screens and issue types.

Adding custom fields

Before you start configuring fields you need to add custom fields provided by Dynamic Forms.

  1. Navigate to Manage Apps > Dynamic Forms > Fields Visibility
  2. Click Add field or Add new field
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
  3. You will be transferred to Jira Custom Fields tab, click Add custom field.
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
  4. Select one of the dynamic fields from the list (in the advanced section) and click Next.
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
  5. Configure the custom field according to your needs.
    Example
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
  6. Specify issue types and projects (recommended) or apply to all issues in all projects and click Create.
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
  7. Associate the custom field to screens and click Update.
    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

Result

When you go back to the Fields Visibility tab in Dynamic Forms your custom field is present and you can configure it.

Tip
For more information on adding a custom field, see official Atlassian documentation.

Field configuration

Once your custom field has been added you can configure it according to your needs.

Dynamic Forms for Jira - Configure dynamic custom fields
Dynamic Forms for Jira - Configure dynamic custom fields

  1. Select related fields - select a field that will show up after selecting the option.
  2. Required - switch on to make the field (defined in the Related field) required. Related fields can’t be marked as required in the global Jira settings. Otherwise, all Bundled Fields’ subfields would be recognized as required and you wouldn’t be able to differentiate required subfields from optional ones.
    Note
    • If you’d like to make the entire custom field required, you can do so by setting up a Min. and Max. number of rows. For example, if you set up a Min. number of rows as 1 (or more), it will make it impossible to delete rows on the Create Issue screen and therefore practically make the whole custom field required.
    • Jira Toolkit fields shouldn’t be set as required, since their purpose is not to provide any kind of input capability for the user, but to change Jira views with custom HTML.
  3. Actions - set Tooltip message and Required validation message for language which you want. Click the trash icon to remove settings of selected option.
Tip

To make sure that everything works properly, go to the Create Issue screen, choose an option you configured and check if a related field shows up.

We take every effort to make this feature work with any kind of custom field, even those provided by other vendors. However, we can’t guarantee that every non-standard custom field will be supported.

Configuration Details

Dynamic Forms for Jira - Configure dynamic custom fields
Dynamic Forms for Jira - Configure dynamic custom fields
Dynamic Forms for Jira - Configure dynamic custom fields
Dynamic Forms for Jira - Configure dynamic custom fields

Empty value - when this option is enabled, None (=empty) value can be selected. To make it disabled, set the state of switch to off. Empty value will not be shown on the list.

Autocomplete - define if the field should be selectable. If you set the state of switch to on, the field will be a text box, which will filter the items. This option is dedicated for the following custom fields provided by Dynamic Forms app: Dynamic Select, Dynamic Multiselect, Dynamic checkboxes, and Dynamic Cascading Select.

Preserve value - when this option is enabled, the last value of the field is stored, so that it will appear upon choosing that option again in the future. It’s particularly useful when a user changes the option but then wants to get back to the former option and remember the value that was chosen for it the last time. This option also affects Jira Custom Fields Default Value. To make it disabled, turn off the toggle and the previous values of the field will always be cleared.

Field width - define the field width in pixels. If this field is empty, the default value of field width will be set.

Need help?

If you can’t find the answer you need in our documentation, raise a support request.