Apps documentation
Dynamic Forms for Jira
Dynamic Forms for Jira
Version 6.x
Version 5.x and older
FAQ
Release notes
Last updated Mar 27, 2023

Fields visibility

This page provides information on how to configure Fields Visbility.

You can create conditions upon which a field/custom field should be displayed after selecting an option in the previous field/custom field.

Tip
If you want to use fields visibility on the Customer Portal, use the Extension for Jira Service Management app.
Info
  • To set a configuration, log in as a user with Jira Administrators global permission.
  • Remember to add all configured fields and custom fields to relevant screens and issue types.

Add a custom field

Follow the steps below to add a field type that you need.

Steps

  1. Go to Jira Administration > Issues.

  2. Select Custom fields from the menu in the Fields section.

  3. Click Add custom field.

  4. Select one of the dynamic fields from the list (in the advanced section).

  5. Click Next.

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

  6. Configure the selection criteria for the field: Name and Description (optional).

  7. Click Create.

  8. Select the checkboxes of the screens on which this custom field will be displayed.

  9. Click Update.

Result

Deviniti Dynamic Forms for Jira - Dynamic custom field is added to Jira.

Add a new configuration

Steps

To configure fields visibility:

  1. Go to Jira Administration > Manage apps.

  2. Select Fields Visibility from the menu in the Dynamic Forms for Jira section.

  3. Click + to add a field/custom field configuration.

    Info

    Supported custom fields: Dynamic Cascading Select, Dynamic Checkboxes, Dynamic Multiselect, Dynamic Radio Buttons, Dynamic Select, Select Options Mapper.

    Dynamic Forms fields are Jira custom fields and can have a default value configured from Jira level. Read more about setting Default value here.

Dynamic Forms for Jira - Configure dynamic custom fields
Dynamic Forms for Jira - Configure dynamic custom fields
  1. Select a field/custom field from the drop down list and click Add.

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

  2. In the table on the bottom of the screen, there are four additional settings:

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

    Related fields

    Select the field/custom field which will show up after selecting the option (defined in the Option).

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

To make sure that everything works properly, go to the Create Issue screen, choose an option you configured and check if a related field shows up.

We take every effort to make this feature work with any kind of custom field, even those provided by other vendors. However, we can’t guarantee that every non-standard custom field will be supported.

Info

Before you start configuring Related fields, see the list of supported fields

Additional settings

Option

Select the option which will be a trigger for fields visibility.

Required

Switch on to make the field/custom field (defined in the Related field) required. In order to work properly, related fields shouldn’t be marked as required in the global Jira settings. Otherwise, all Bundled Fields’ subfields would be recognized as required and you wouldn’t be able to differentiate required subfields from optional ones.

Note
  • If you’d like to make the entire custom field required, you can do so by setting up a Min. and Max. number of rows. For example, if you set up a Min. number of rows as 1 (or more), it will make it impossible to delete rows on the Create Issue screen and therefore practically make the whole custom field required.
  • Jira Toolkit fields shouldn’t be set as required, since their purpose is not to provide any kind of input capability for the user, but to change Jira views with custom HTML.

Actions - Tooltip message and required validation

Click the pencil icon to set: Tooltip message and Required validation message for language which you want. Click the trash icon to remove settings of selected option.

Tip
To add a new related field, click Select related field to start typing and press Enter to confirm.
  1. Click > Details to display more options.

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

    Details

    Empty value

    When this option is enabled, None (=empty) value can be selected. To make it disabled, set the state of switch to off. Empty value will not be shown on the list.

    Autocomplete

    Define if the field should be selectable. If you set the state of switch to on, the field will be a text box, which will filter the items. This option is dedicated for the following custom fields provided by Dynamic Forms app: Dynamic Select, Dynamic Multiselect, and Dynamic Cascading Select.

    Preserve value

    When this option is enabled, the last value of the field is stored, so that it will appear upon choosing that option again in the future. It’s particularly useful when a user changes the option but then wants to get back to the former option and remember the value that was chosen for it the last time.

    This option also affects Jira Custom Fields Default Value. To make it disabled, turn off the toggle and the previous values of the field will always be cleared.

    Field width

    Define the field width in pixels. If this field is empty, the default value of field width will be set.

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields

  2. After clicking the pencil icon, the configuration dialog box appears. Click Save to confirm changes.

    Dynamic Forms for Jira - Configure dynamic custom fields
    Dynamic Forms for Jira - Configure dynamic custom fields
    Note
    If a field is not required, a required validation message tab is blocked.

Result

A new configuration of fields visibility is added to Jira.

Need help?

If you can’t find the answer you need in our documentation, raise a support request.