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Extension for Jira Service Desk

Jira Server
Last updated Jun 7, 2018

Dynamic Forms

This page provides information on configuring Dynamic Forms.

A Dynamic Forms feature allows to create conditions which field should be displayed after selecting an option in the previous field. For example, the Priority field has two options: High and Medium. If you select High, the Reason field will show up. If you select Medium, the Due date field will show up.

This feature works only on the Customer Portal. To create Dynamic Forms in Jira, use Dynamic Forms for Jira app.

There are two types of Dynamic Forms configuration:

This option is not dedicated for creating long forms due to being limited only to the first level. To create specific forms, see Multilevel Structure option.