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Extension for Jira Service Management
Cloud Data Center
Documentation
FAQ
Release notes
Migration path
Integration
Extension for Jira Service Management
Cloud Data Center
Documentation
FAQ
Release notes
Migration path
Integration
Last updated May 11, 2024

Compatibility

Find answers to your questions regarding compatibility.

How to use Assets with Dynamic Forms?

Note

Be aware of the fact that the term Assets is a new name for Insight and it refers to the collective group of asset and configuration management functionalities. To learn more about the change in name, check Atlassian community.

Assets for Jira Service Management provide custom fields which can be used in Dynamic Forms. The Extension for Jira Service Management app supports the following custom fields related to Assets:

  • Assets object
  • Assets referenced object (single)
  • Assets referenced object (multiple)
Warning
  • Only the Assets object field can be used as Master field. The remaining custom fields related to Assets can be used as Related fields which can’t serve as a trigger for Dynamic Forms.
  • It’s not possible to set a default value for custom fields related to Assets.
  • Assets referenced object (multiple) can’t be configured as a required field.
Info

For more information about custom fields related to Assets, see Assets documentation.

Tip

To learn about the Dynamic Forms feature and set the configuration of dynamic request forms that display or hide fields based on user input, navigate to Dynamic Forms.

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