Configuration

Find answers to your questions regarding configuration

What is the difference between options: Select all and Apply to all?

• Select all allows to select all available request types. If you add a new one to the service project, you should add it to this configuration manually.
• Apply to all allows to select all available request types. If you add a new one to the service project, it will be added to this configuration automatically.

How can I add a new group?

To add a new group, go to Jira Administration > User management > Groups, enter a name of the group and click Add.

How can I restrict access to removing participants from selected request types?

You can do it using Restrict access to remove participants option in General section.
For more information go to: Restrict access to remove participants