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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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Last updated Jan 4, 2019

Fields requirements

Jira applications let you manage fields on the Customer Portal. You can decide which of them will be required or optional.

Note

For more information about configuring custom fields, see:
official Atlassian documentation

To improve the quality of your work with required fields on the Customer Portal we’ve created two additional features:
  • Remove optional: Allows to select fields for which the ‘Optional’ label won’t be displayed in certain projects.
  • Required fields: Allows to choose which fields in certain request types will be required for selected groups.
Introduction to fields requirements on the Customer Portal with Extension for Jira Service Management
Introduction to fields requirements on the Customer Portal with Extension for Jira Service Management