Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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FAQ
Release notes
Last updated Jan 4, 2019

Fill User Picker

This section provides information on how to add fields which will be filled in with the currently logged user.

Note
  • Remember to add the user-picker custom field to the issue screen and to the request type.
  • To check your settings, go to:
    Project Settings > Request Types > Edit fields > Add a field.

Steps

To set configuration:

  1. Choose Projects at the top of the screen.
  2. Choose the service project you want to configure.
  3. From service project sidebar, select Project settings > General in the Extension for Jira Service Management section.
  4. Go to the Fill User Picker section.
  5. Select fields which will be filled in with the currently logged user (only user-picker custom fields).
    Setting Fill User Picker with Extension for Jira Service Management on the Customer Portal by adding user-picker fields
    Setting Fill User Picker with Extension for Jira Service Management on the Customer Portal

Result

A new configuration is added.

Next step

Go to the Customer Portal to check if field is displayed on the request form.

Now you can create Jira Service Management requests with Fill User Picker configuration
Now you can create Jira Service Management requests with Fill User Picker configuration

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