Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Articles & Videos
Last updated Jan 4, 2019

Get Help

This page provides information on the support center available in the app.

Do you have some problems? Doesn’t our app work properly? Go to Jira Administration > Add-ons, select Get Help from the menu in the app section, and try options presented below.

Extension for Jira Service Management: Get Help
Get Help

Read documentation

Check out our documentation on Deviniti support website. Discover what app offers. Try to find solution for your doubts or problems. Read about use cases and learn more.

Contact us

Haven’t you found what you were looking for? Contact Deviniti support team. To shorten the time needed for investigation of your issue, generate support file before you first contact us by clicking Generate.

Note

No private data, such as passwords, is included in the log file.

Tip

In case of files larger than 20 MB, it is recommended to use Dropbox. Send a request to the Deviniti Support Team to receive the link to a shared folder where you can upload the support file.