Build a multilevel structure

Steps

To set configuration:

1. Go to Jira Administration > Add-ons.
2. Select Multilevel structure from the menu in the Extension for Jira Service Management section.
3. Click Add new structure.
   

   

   Create/Edit Multilevel Structure screen is displayed.
4. In the Context section select Project and Request type for which the structure will be available.
   

   

   Tip

   It is possible to select more than one request type and create structure up to four levels.

5. Select custom field from the list in the Root custom field section. It will be the first level in the structure.
6. Select custom fields from Available custom fields list and move them to the Root custom field section.
   
   Warning

   Remember, text field can be added only inside the list as a second or third stage.

   Tip

   • Use drag-and-drop to re-order custom fields in the structure.
   • In case of long list of available custom fields, use search box.
   Note

   Available custom fields list displays only these custom field types: checkboxes, radio buttons and text.

7. When the structure is ready, click Save.
   

   

Result

A multilevel structure is created and added to the list.