Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

Documentation
FAQ
Release notes
Migration path
Last updated Aug 6, 2024

Configuration

This page provides basic information on creating a multilevel structure.

Warning

The Multilevel structure feature is deprecated and no longer supported. It’s unavailable for the users of Extension for Jira Service Management version 6.10.0 and higher.

With the release of Extension for Jira Service Management version 7.0 the Multilevel structure feature will be removed and using the functionalities related to this feature won’t be possible to all users.

A Multilevel structure is available in global settings, that means it is not visible under the Project Administration. To create a structure, firstly add appropriate custom fields to Jira. Afterwards, the structure must be built in the configuration section.

To read step-by-step procedures about these actions, read chapters listed below: