- Introduction
- About
- Get started
- Migration to Cloud
- Bundled Fields
- Overview
- Add Bundled Field
- Bundled Fields Configuration
- Format and validation
- Using Bundled Fields
- Advanced settings
- Bundled Fields Searcher
- Java API (ScriptRunner)
- Data Sources
- Email notifications
- Bundled Fields v.6.8.x - 6.9.x
- Bundled Fields v.6.7.x
- Dynamic Forms
- Dynamic Forms
- Multilevel Structure
- Configuration
- Using a multilevel structure on the Customer Portal
- User Synchronization
- Organizations and Groups Synchronization
- Issue View
- Issue View
- Add user's IP address post function
- Restart SLA post function
- Update SLA to date post function
- Customer Portal
- Visibility of Customer Portal
- Java API visibility
- Request Types
- Links
- Request Form
- Additional custom fields
- Fields visibility
- Fields requirements
- Options visibility
- Additional options
- Request detail view
- Fields visibility
- Additional options
- My requests list
- Export list
- Show SLAs
- Configuration Manager Compatibility
- Introduction
Create custom fields
Starting from version 6.10.0 this feature is deprecated. If you’ve never used it, you won’t see it in the global settings. However, if you already have a Multilevel Structure configured on your Jira instance, it will remain unchanged.
A Multilevel structure can be built using three types of custom fields: checkboxes, radio buttons and text. Text field must be embedded in the structure - it cannot be at the first level.
- Remember to add the fields to the issue screen and to the request type.
- To check your settings, go to:
Project Settings > Request Types > Edit fields > Add a field.
For more information on adding a custom field, see official Atlassian documentation.
Adding a new custom field
Steps
To create custom field in Jira:
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Go to Jira Administration > Issues.
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Select Custom fields from the menu in the Fields section.
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Click Add custom field.
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Depending on the type of custom fields, select:
- Radio Buttons in the Standard section.
- Checkboxes in the Standard section.
- Text Field in the Standard section.
- Radio Buttons in the Standard section.
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Click Next.
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Configure the selection criteria for the field.
Enter Name for this custom field. For example: Select hardware or Features.
Enter Options which are the values from which a user can choose.
TipUse drag-and-drop to re-order options in the list.
- Radio Buttons
- Checkboxes
- Text Field
- Radio Buttons
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Click Create.
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Select the checkboxes of the screens on which this custom field will be displayed.
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Click Update.
Result
A new custom field is added.
Configure a custom field
Steps
To configure a custom field:
- Go to Jira Administration > Issues.
- Select Custom fields from the menu in the Fields section.
- Go to custom field created in Adding a new custom field.
- Select Configure.
- Select Edit options.
- Do the following:
- Re-order options in the list by clicking arrows.
- Take action: edit, delete or disable the option.
- Add new option by entering name in Add value field and clicking Add.
- Click Done.
Result
Selected custom field is configured.
If you can’t find the answer you need in our documentation, raise a support request*.
- Include as much information as possible to help our support team resolve your issue faster.
