- Introduction
- Overview
- Get started
- Migration to Cloud
- Bundled Fields
- Overview
- Add Bundled Field
- Bundled Fields Configuration
- Format and validation
- Using Bundled Fields
- Advanced settings
- Bundled Fields Searcher
- Java API (ScriptRunner)
- Email notifications
- Bundled Fields v.6.8.x - 6.9.x
- Bundled Fields v.6.7.x
- Dynamic Forms
- Dynamic Forms
- Multilevel Structure
- Configuration
- Using a multilevel structure on the Customer Portal
- User Synchronization
- Organizations and Groups Synchronization
- Issue View
- Issue View
- Add user's IP address post function
- Restart SLA post function
- Update SLA to date post function
- Customer Portal
- Visibility of Customer Portal
- Request Types
- Links
- Request Form
- Additional custom fields
- Fields visibility
- Fields requirements
- Options visibility
- Additional options
- Request detail view
- Fields visibility
- Additional options
- My requests list
- Export list
- Show SLAs
Last updated Jan 4, 2019
Additional custom fields
Extension for Jira Service Management app offers three additional custom fields which you can add to request form on the Customer Portal.
This section provides information about three custom fields provided by the app:
- **Deviniti [Extension] - Request Participants**: Allows to add request participants to the request types on the Customer Portal.
- **Deviniti [Extension] - Organizations**: Allows to add organizations to the request types on the Customer Portal.
- **Deviniti [Extension] - Rich Text**: Allows to add text and edit its formatting, style, and size on the Customer Portal. In addition, you can create lists and embed links, quotes, or code snippets.