Learn how to display assignee in Request Details View visible on the Customer Portal.
To configure the functionality which allows for showing assignee in Request Details View, follow the below steps.
If you don’t select any status, the Assignee will be shown in every request on the Customer Portal.
The Assignee section is shown in Request Details View displayed on the Customer Portal for the requests with selected statuses.
You can check the Show Assignee functionality by visiting the Customer Portal.
When the toggle next to Show Assignee is turned off, Assignee won’t be visible in Request Details View.
When the Show Assignee section is configured, by accessing Request Details View you can see Assignee for the requests with selected statuses.
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