Learn about displaying issue dates in Request Details View.
The Show issue dates functionality enables you to display the date and time details concerning selected requests in Request Details View on the Customer Portal.
To set the feature configuration and display issue dates in Request Details View, follow the below steps.
On the Customer Portal the selected request types present date and time determining when your request has been:
Changes are saved automatically and your configuration is set.
When the Show issue dates functionality is configured, the Request Details View on the Customer Portal presents the Dates panel with the Created, Updated, and Resolved details concerning date and time for the request types selected in configuration.
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