Learn how to restrict organizations sharing access for customers
As the project administrator, you can choose the organizations that the customers can share their requests with.
Steps
Go to Projects settings.
On the left sidebar, click General under the Extension section.
Scroll down to the Show organizations to share with section.
Use the Include/Exclude operators and add organizations to the permission pool.
Extension for Jira Service Management - Add organizations
Note
Using the Include tab gives access only to the selected entities, while leaving others without it. Exclude tab however, gives access to everyone except the selected entities.
By default, the customers can share their requests with all the organizations connected to an instance.
Result
Your request can now be shared with the selected organizations.
Extension for Jira Service Management - Share with organizations
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