Apps documentation
Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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FAQ
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Last updated Jan 4, 2019

Split column

This section provides information on how to divide a list of request types into two columns on the Customer Portal.

Steps

To set configuration:

  1. Choose Projects at the top of the screen.
  2. Choose the service project you want to configure.
  3. From service project sidebar, select Project settings > General in the Extension for Jira Service Management section.
  4. Go to the Split Columns section.
  5. Set the state of switch to on to divide a list into two columns.
    Splitting column on the Customer Portal with Extension for Jira Service Management by dividing a list of request types
    Splitting column on the Customer Portal with Extension for Jira Service Management by dividing a list of request types

Result
A list of request types is divided into two columns.

Next steps

To check if list is displayed correctly:

  1. Go to Customer channels.
  2. Click Visit the portal or copy and paste a link into a browser address bar.
  3. Check if list of request types is divided into two columns on the Customer Portal.
    Now you can see a splitting column with Extension for Jira Service Management on the Customer Portal
    Now you can see a splitting column with Extension for Jira Service Management on the Customer Portal
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