This section provides information on how to divide a list of request types into two columns on the Customer Portal.
Steps
To set configuration:
Choose Projects at the top of the screen.
Choose the service project you want to configure.
From service project sidebar, select Project settings > General in the Extension for Jira Service Management section.
Go to the Split Columns section.
Set the state of switch to on to divide a list into two columns.
Extension for Jira Service Management - Splitting column on the Customer Portal
Result
A list of request types is divided into two columns.
Next steps
To check if list is displayed correctly:
Go to Customer channels.
Click Visit the portal or copy and paste a link into a browser address bar.
Check if list of request types is divided into two columns on the Customer Portal. Extension for Jira Service Management - Splitting column on the Customer Portal
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