This page provides information on configuring organizations and Jira groups synchronization.
Extension for Jira Service Management app allows for synchronizing organizations and Jira groups in an easy way. Use a CRON expression to set the time of synchronization.
Before you start, log in as a user with the Jira Administrators global permission.
Set up time of synchronization
Steps
Go to Jira Administration > Manage apps.
Select User Synchronization from the menu in the Extension for Jira Service Management section.
Go to the Synchronization schedule section and click the pencil icon. Configuring Jira Service Management organizations
The Add Scheduler Configuration dialog box appears.
Select the following:
Interval in minutes: Select to periodically synchronize data.
Advanced: Set time synchronization using CRON expressions. The period between synchronizations cannot be shorter than time of single synchronization.
Click Save. Configuring Jira Service Management organizations
Result
Time of synchronization is configured.
Next steps
To check your all synchronizations, see Activity Log.
Configuring Jira Service Management organizations
Note
If you want to delete history, click Clear history on the right side of the table.
Need help?
If you can’t find the answer you need in our documentation, raise a support request.
Include as much information as possible to help our support team resolve your issue faster.
