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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

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Server/Data Center

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Last updated Jan 4, 2019

Organizations and Groups Synchronization

This page provides information on configuring organizations and Jira groups synchronization.

Extension for Jira Service Management app allows to synchronize organizations and Jira groups in an easy way. Use a CRON expression to set the time of synchronization.

Three types of synchronization are available:

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Set up time of synchronization

Steps

To set the time:

  1. Go to Jira Administration > Add-ons.

  2. Select User Synchronization from the menu in the Extension for Jira Service Management section.

  3. Go to the Synchronization schedule section and click the pencil icon.

    Configuring organizations and Jira groups synchronization with Extension for Jira Service Management by setting up time of synchronization
    Configuring organizations and Jira groups synchronization with Extension for Jira Service Management by setting up time of synchronization
    The Add Scheduler Configuration dialog box appears.

  4. Select the following:

    • Interval in minutes: Select to periodically synchronize data.
    • Advanced: Set time synchronization using CRON expressions. The period between synchronizations cannot be shorter than time of single synchronization.
      Info
      For more information on CRON expressions, see CronTrigger Tutorial.
  5. Click Save.

    Configuring organizations and Jira groups synchronization with Extension for Jira Service Management by adding scheduler configuration
    Configuring organizations and Jira groups synchronization with Extension for Jira Service Management

Result

Time of synchronization is configured.

Next steps

To check your all synchronizations, see Activity Log.

Configuring organizations and Jira groups synchronization with Extension for Jira Service Management - checking all synchronization in Activity Log
Configuring organizations and Jira groups synchronization with Extension for Jira Service Management
Note

If you want to delete history, click Clear history on the right side of the table.

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