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Extension for Jira Service Desk

Jira Server
Last updated Oct 21, 2018

Add Jira groups to Organization

You can define which Jira groups will be synchronized with a particular Organization. If you add Jira users to defined groups, they will be added to this Organization automatically.


To add a new configuration:

  1. Go to Jira Administration > Add-ons.
  2. Select User synchronization from the menu in the Extension for Jira Service Desk section.
  3. Select the Add Jira groups to Organization tab.
  4. Configure the following:
    • Jira groups: Select which Jira groups will be synchronized.
    • Organization: Select organization to which users will be added.
  5. Click Add.
    To synchronize users by schedule, set the state of switch to on. You can also synchronize users manually if necessary by clicking Sync now.


A new configuration is added.

Click the trash icon to remove selected configuration. To remove all configurations, click Remove all.

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