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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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Last updated Jan 4, 2019

Create Organizations based on Jira groups

This section provides information on how to automatically create organizations based on Jira groups.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Steps

To set configuration:

  1. Go to Jira Administration > Add-ons.
  2. Select User Synchronization from the menu in the Extension for Jira Service Management section.
  3. Go to the Create organizations based on Jira groups section.
  4. Configure the following:
    • Projects: Select service projects to which created organizations will be added.
    • Excluded Jira groups: If it is necessary, exclude some Jira groups from the synchronization.
Creating Organizations based on Jira groups with Extension for Jira Service Management by selecting projects and excluded Jira groups
Creating Organizations based on Jira groups with Extension for Jira Service Management by selecting projects and excluded Jira groups
Note
To synchronize organizations by schedule, set the state of switch to on. You can also synchronize organizations manually by clicking Sync now on the right side of the screen.

Result

A new configuration is added.

Example

Creating Organizations based on Jira groups with Extension for Jira Service Management by adding a configuration
Creating Organizations based on Jira groups with Extension for Jira Service Management by adding a configuration
Note

Click the trash icon to remove selected configuration. To remove all configurations, click Remove all on the right side of the screen. Removing all configurations does not cause removing Jira group or organizations from Jira. Their members will also stay there.

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