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Extension for Jira Service Management
Cloud Server/Data Center
Extension for Jira Service Management

Cloud

Server/Data Center

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Release notes
Last updated Jun 10, 2020

Version 6.x

Version 6.10.0 (1 Feb, 2021)

Improvements

  • A new configuration of Bundled Fields has been added.
  • A Multilevel Structure is available only if you have any configuration. If you have never used this feature, it is removed from global settings.

Fixes

  • On the initial loading all fields from Dynamic Forms are displayed on the Request Form.
  • Bundled Fields freezes Firefox browser.
  • User synchronization: problem with setting up a scheduled synchronization at a specific time.

Version 6.9.0 (1 Jun, 2020)

Features

  • Dynamic Forms: Add support for custom fields provided by Dynamic Forms for Jira app.
  • New custom field: Rich Text Editor which allows to format text. Supported options: Text styles, Bold, Italic, Underline, Strikethrough, Code, Subscript, Superscript, Text color, Bullet List, Numbered List, Link, Table, Quote, Horizontal rule. Improvements
  • Post function Update SLA: Add possibility to round up goal to provided number of minutes for better performance.

Fixes

  • After creating request with Bundled Field, this custom field is loading on the issue without any effects.
  • Problem with displaying values from Bundled Field in the Issue Navigator.

Version 6.8.4 (21 Apr, 2020)

Improvement

  • Add information that Export request feature includes internal comments

Fix

  • The request dates aren’t correctly aligned on the Request Details View.

Version 6.8.2 (19 Mar, 2020)

Fix

  • After upgrade to version Extension 6.8.0 post functions configurations (provided by app: Update SLA to date, Restart SLA, and Add user’s IP address) don’t work.

Version 6.8.1 (9 Mar, 2020)

Improvement

  • Updated version of Bundled Fields

Fix

  • Unable to export requests if Reporter field is empty

Version 6.8.0 (13 Feb, 2020)

Compatibility with Jira 8.7 has been added.

Feature

Fixes

  • Incorrect SLA format on Request Details View
  • Export all button on My Requests page doesn’t export all requests.
  • NumberFormatException in Dynamic Forms configuration
  • Minor fixes for Dynamic Forms and Multilevel Structure

Version 6.7.4 (13 Jan, 2020)

Compatibility with Jira 8.6 has been added.

Fix

  • Problem with Visibility for Request Types

Version 6.7.3 (2 Dec, 2019)

Improvement

  • Status translation on Issue Links panel has been added.

Fixes

  • Bundled Fields custom field is not displayed using field name translation or mapping.
  • Issue Links panel isn’t working when contains issue status which isn’t from service project.
  • Issue Links panel: customer is redirected to Help Center after clicking on Linked Issue.

Version 6.7.2 (10 Oct, 2019)

Fix

  • Problem with displaying internal statuses in the Issue Links panel

Version 6.7.1 (23 Sep, 2019)

Compatibility with Jira 8.4 has been added.

Improvement

  • Translation of Issue Links in header on the Customer Portal

Fixes

  • The post function Update SLA doesn’t work on transitions which start SLA counter.
  • Problem with Issue Links on the Customer Portal
  • Custom icons for Priorities can’t be displayed correctly in the Issue Links panel on the Customer Portal.
  • Lack of validation message for Bundled Fields on the Customer Portal

Version 6.7.0 (6 Sep, 2019)

Improvements

  • Update Bundled Fields feature
  • Add possibility to show all IPs in the post function “Add user’s IP”

Fixes

  • Dynamic Forms: order of related fields is changing after page refresh; pressing Enter in the user picker field causes form validation; problems with Bundled Field as a related field
  • SLAs aren’t displayed on the Request details view in the order they are added in the configuration.

Version 6.6.0 (13 May, 2019)

Improvement

Fixes

  • Performance problem due to Bundled Fields custom field on the Create Issue screen
  • Dynamic Forms: The single select custom field isn’t required even if it is labeled as required.
  • Issue Links: Problem with displaying all available request types

Version 6.5.2 (8 Apr, 2019)

Fixes

  • Problem with displaying Bundled Fields on the Actions screen when the Refined Theme is enabled
  • Problem with creating issue using keyboard buttons

Version 6.5.1 (18 Mar, 2019)

The following problems on the request details view have been fixed:

  • The Issue Links panel aren’t display.
  • The issue dates are not translated correctly.

Version 6.5.0 (14 Feb, 2019)

Compatibility with Jira Server 8.0 and Jira Data Center 7.9, 7.10.2, 7.12, 7.13 has been added.

Fixes

  • Problem with migration data after Jira upgrade
  • Minor problems with Bundled Fields and Dynamic Forms

Version 6.4 (21 Nov, 2018)

Feature

Version 6.3 (21 Sep, 2018)

Improvements

  • Possibility to present additional dates on the Request Details View: created, updated, and resolved
  • Remove None: support for radio buttons and cascading select has been added. Label “(optional)” is removed when this configuration is set.

Fixes

  • Problem with displaying SLAs for some projects on the My Requests page
  • Problem with User Synchronization
  • SLA can’t be presented on the request if Translation app was installed.
  • The post function Reset SLA doesn’t work if it is added on the Reopen transition.

Version 6.2 (17 Aug, 2018)

Improvements

  • Export and import configuration of Dynamic Forms
  • Restrict access to remove participants feature has been added. It allows to select on which request types removing participants won’t be possible.

Fixes

  • Problem with Remove None option from General section
  • Problem with Bundled Fields

Version 6.1 (29 Jun, 2018)

Improvements

  • Possibility to divide a list of request types on the customer portal into two columns
  • Dynamic forms configuration is grouped by custom field context.

Fixes

  • Issue type icons in Issue Links panel can’t be displayed for customers.
  • Bundled Fields custom field is shown as JSON on the Customer Portal.

Version 6.0 (23 May, 2018)

Features

Improvements

  • The performance of Extension has been improved.
  • Bundled Fields: possibility of adding default number of rows; searcher issues in bundledFieldsEx("", “")
  • Possibility of exporting Bundled Fields to .xml file
  • Support for Date picker in Bundled Fields
  • Get Started page

Fixes

  • Problem with required option in the Request Type that has Bundled Fields
  • Problem with SLA when Due date is later than Current time
  • Problem with showing timezone of the current user