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Extension for Jira Service Management
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Integration
Extension for Jira Service Management
Cloud Data Center
Documentation
FAQ
Release notes
Migration to Cloud
Integration
Last updated May 4, 2026

Version 7.x

Version 7.1.4 (May 5, 2026)

Fixes

  • Fixed problem with oversized user avatar on autofill user picker option.
  • Removing selection and re-selecting dependent fields in Dynamic Forms with multiple dependencies is now fixed and fields display properly.
  • Problem with exporting requests from the Customer Portal is now fixed.

Version 7.1.3 (Apr 15, 2026)

  • Fixed problem with using the Expand all and Collapse all options in the Dynamic Forms configuration.

Version 7.1.2 (Mar 30, 2026)

  • Updated version of Bundled Fields including fixed problems with data pickers and bulk changes.

Version 7.1.1 (Feb 10, 2025)

  • Fixed problems with inconsistent format of Date picker subfield used in Bundled Fields.

Version 7.1.0 (Dec 10, 2025)

Features

  • Added possibility to display Created date while exporting the list with requests.

Improvements

  • Compatibility with Jira 11.3.0.

Fixes

  • Fixed problem generated after adding a new subfield (column) to an existing Bundled Field and populating its values through ScriptRunner.

Version 7.0.10 (Dec 2, 2025)

Improvements

  • Updated version of Bundled Fields.

Version 7.0.9 (Nov 19, 2025)

Improvements

  • Compatibility with Jira 11.2.0.
  • Updated version of Bundled Fields.

Fixes

  • Problems with displaying Help Center.

Version 7.0.8 (Sep 26, 2025)

Improvements

  • Compatibility with Jira 11.0.
  • Updated version of Bundled Fields.

Fixes

  • Deleting project configuration of Dynamic Forms affects global configuration.
  • Using special characters with the Show Assignee feature generates encoding problems.

Version 7.0.7 (Aug 28, 2025)

Fixes

  • The Portal is unavailable when the Extension for Jira Service Management app and the Refined app are enabled simultaneously.
  • The Assets field used as a parent field doesn’t show relative fields.

Version 7.0.6 (Aug 14, 2025)

Improvements

  • Updated version of Bundled Fields.
  • Minor design improvements of Dynamic Forms.

Fixes

  • Problems with displaying Bundled Fields in Request Types.
  • Auto-selection of the first option in radio buttons when using Dynamic Forms.
  • Other minor bugfixes.

Version 7.0.5 (Jun 27, 2025)

Improvements

  • Technical improvements.
  • Compatibility with Jira 10.7.1.

Fixes

  • The Rich Text field doesn’t work as intended.
  • Hidden field data while using Bundled Fields.
  • Other bugfixes.

Version 7.0.4 (May 29, 2025)

Improvements

  • Updated version of Bundled Fields.
  • Technical improvements to Dynamic Fields.
  • Technical changes not affecting the app’s usage.

Fixes

  • Help Center main page failing to load.
  • Visibility settings block using Dynamic Fields with the Radio Buttons and Checkboxes field types.
  • Problems with Java API in Bundled Fields.
  • Wrong formatting by using Text Fields (multi-line) in Bundled Fields.
  • Special characters used in Bundled Fields block submitting requests.
  • Bundled Fields layout isn’t displayed properly in Issue View.
  • Checkboxes in Bundled Fields don’t work as intended.
  • Minor bugfixes.

Version 7.0.3 (Apr 7, 2025)

Improvements

  • Compatibility with Jira 10.5.0.

Fixes

  • Radio Buttons used in Dynamic Forms don’t work as intended.
  • Using the Priority field in Dynamic Forms generates errors that block submitting requests.

Version 7.0.2 (Jan 29, 2025)

Improvements

  • Compatibility with Jira 10.3.0.
  • The Remove None feature can be used with the Select List (single choice) custom field type.
  • The Export list feature becomes restored and available to all users.

Fixes

  • Problems by using the Remove None feature with Dynamic Forms.
  • Other minor bugfixes.

Version 7.0.1 (Nov 29, 2024)

Improvements

  • Compatibility with Jira 10.1.2.
  • Updated version of Bundled Fields.
  • Removing deprecated feature: Export list. From now on exporting My Requests Lists won’t be possible to all users.

Fixes

  • Compatibility with Actions across Bundled Fields doesn’t work as intended.
  • Problems with unwanted log messages.

Version 7.0.0 (Oct 10, 2024)

Improvements

  • Technical changes ensuring that the Extension for Jira Service Management app is compatible with Jira 10.0.
  • Removing the following fields marked as deprecated: Customer Request Type, Organizations, Request Participants. From now on using the functionalities related to the mentioned fields won’t be possible to all users.
  • Updated version of Bundled Fields.

Fixes

  • The none option used with Dynamic Forms doesn’t work as intended.
  • Setting Request Types Visibility generates errors.
  • Upgrading app to the newest version affects the User synchronization configuration.
  • Other minor bugfixes.