Last updated Feb 22, 2024
General
This section provides answers to frequently asked questions about the Issue Templates app.
The FAQ chapter provides a list of most common questions and answers. It helps to resolve problems and uncertainties that appears while using the ITC app.
It includes the following questions:
Configuration
- How can I add the Template field to a screen?
- How can I add a screen to the workflow?
- How can I enable/disable copying sub-tasks?
- How to transfer Templates project to another Jira instance?
Troubleshooting
- Why isn’t the Upload app button visible on the Manage apps page in Jira Software Data Center 9.14?
- Where can I find post functions? (Version 7x and older)
- Why can’t I see the Apply template option in the More menu?
- Why is my template not available in the Template custom field?
- Where can I find Template ID?
- How can I check which template was used to create an issue?
- Why can’t I see attachments in an issue created from template? (Version 7x and older)
- Why issues under epic in Template Repository are invisible for some users?
- I have used a template with subtasks to create an issue. I have noticed that subtasks were not created.