Default Availability

Discover different ways to manage the availability of your templates

New templates are available and active by default. The Default availability settings allow you to define following configurations for all the templates in your Template Repository:

• Make all new templates unavailable by default
• Make all new templates available by default in all the contexts
• Define a default context for new templates
• Require that a context must always be defined

Configuration

Steps

To configure the default availability:

1. Open the Template Repository project settings.
2. Select Default availability from the project navigation.
3. Click the arrow to expand all options.
4. Decide if the templates should be available by default in all contexts.
5. Configure the default context for new templates.
6. Determine if defining context for existing and new templates should be required.

Result

Configured settings apply to all the templates in your repository.

Make all new templates unavailable by default

Steps

To make templates unavailable by default:

1. Open the Template Repository project settings.
2. Select Default availability from the project navigation.
3. Turn off the toggle next to Create Issue Screen.
4. Turn off the toggle next to Request form.

Result

All new templates will be unavailable by default.

Make all new templates available by default in all the contexts

Steps

To make new templates available by default:

1. Go to Template Repository project settings > Default availability.
2. Make sure that none of the contexts is set as required (or a default value is configured for each required field).
3. Turn on the main toggle on the left side.

Result

All new templates will be available by the default.

Define a default context for new templates

Steps

To define a default context for new templates:

1. Go to Template Repository project settings > Default availability.
2. Under Default value for new templates, provide a value for the chosen context.

Result

Availability of all new templates will be limited to the specified context.

Require that a context must always be defined

Steps

To require that a context must always be specified for every template:

1. Go to Template Repository project settings > Default availability.

2. Turn on the toggle next to the context that should be required.
   

   Note

   The global availability (the main toggle to the left) will be automatically turned off.

3. Click Templates list in the info box to open a list of templates that have to be configured.
   

   

   
   
   Info

   You will be redirected to the Template navigator where you’ll see a filtered out list of all the templates that require additional configuration.

4. Select the template that needs to be configured and open its Availability tab.

5. In the info box, click Configure now.
   

   

   
   
   Warning

   After clicking Configure now the template will become unavailable for the time of the configuration. You’ll be able to make it available again after filling in all required fields.

6. Click the arrow to expand all options.

7. Define a value for the required context.

8. Turn on the toggle to make the template selectable on the Create issue screen in the specified context.
   

   

Result

The chosen context is set as required. The template is configured to be selectable in the specified context.