Apps documentation
Issue SYNC for Jira Server/DC
Issue SYNC for Jira Server/DC
Introduction
Architecture & Versions
Development
Last updated Nov 1, 2020

Features

Entirely supported synchronization of issue

  • Fields
  • Track comments
  • Copy all vs only new attachments
  • Sent worklogs to remote Jira
  • Workflows synchronization
  • Sub-tasks

Supplementary features like

  • Internal and External comments
  • Mapping issue types, projects and fields
  • Showing remote issue status
  • Create remote issue on demand & bulk issue creation
  • Synchronize issues that met conditions (JQL)

Advanced communication options

  • One-way & two-way mode
  • JIRA: Core, Service Desk, Software
  • Server <-> Cloud
  • Server <-> Server
  • Cloud <-> Cloud
  • Push & pull (Behind Firewall, Proxy, Internal Network scenarios)
  • Internal JIRA issues connection
  • Broadcast to many JIRA instances

Security

  • Using JIRA native permissions
  • No admin user exchange
  • Sync only what is configured
  • Hide original field and workflow names
  • DMZ, Firewall, Proxy, SSL support

Some product characteristics

  • Support JIRA REST API
  • Data Center support
  • Compatible between major versions to improve maintenance
  • Works with Crowd, LDAP, AD user directories
  • All JIRA events can trigger synchronization
  • Changes made on behalf of Technical User - (separate User Directories)
  • Incoming and outgoing queues. Retry operation in case of errors.
  • Sophisticated Diagnostic with Alerts, Problems / Log Browser, Health Board