- User's guide
- Customer's view
Learn about app’s available search methods
You can use search box to search requests by:
- Issue Key
- For Issue Key it’s necessary to search with the exact match which is the whole key (for example: SUPPORT-32459).
- You can search by multiple Issue Keys at the same time.
- Searching with free text works only for Summary and Description fields.
Use the * symbol to perform a multiple character wildcard search.
You can use || or OR to find a matching request if either of the terms exist.
The ‘-’ symbol excludes requests that contain the term after the ‘-’.
For more information about search methods, go to Jira search syntax for text fields.
If you can’t find the answer you need in our documentation, raise a support request.