This chapter provides information about assigning issues directly from the queue view without going into a specific issue.
To edit the Assignee, editing has to be enabled by the admin and the user must have the Assign issues permission in a Jira project.
If the admin turns off editing and the user has the required permissions, the Read-only view will be visible.
If the admin turns on editing but the user lacks the required permissions, the function remains active. Yet, an error will appear when attempting to assign the issue.
The Queues for Jira & JSM app allows users to assign issues to the Jira users directly from the view of their queue without going into a specific issue.
There are 3 possible scenarios a user can face when editing an assignee:
The example shows the Issue assigned to me scenario. To edit the assignee in the issue assigned to you, follow these steps:
Hovering over the assigned Assignee field displays a business card.
The Unassigned button is listed first on the list. A maximum of 4 users are visible on the list, and as it expands beyond this limit, a scroll bar appears and allows for navigation through additional users.
Clicking outside the editing area functions as a cancel action.
The issue is assigned to the selected user.
When the list of users is displayed in the two remaining scenarios:
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