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Queues for Jira & JSM
Cloud Server/Data Center
Queues for Jira & JSM

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Server/Data Center

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Last updated Nov 25, 2023

Exporting queues

This page provides information on how to export queues.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Steps

To export queues:

  1. Click the three dots menu on the top Queues for Jira & JSM panel.
  2. Select Export to file.
    Customer support
    Export queues in Queues for Jira Service Management app

Result

Queues are exported to JSON file.

Tip
Exported JSON file can be edited and imported once again.

Example
Below you can see the example of exported JSON file.

{
  "version": "4.0",
  "queuesConfig": [
    {
      "id": 1551367773843,
      "name": "Internal issues",
      "groups": [
        "jira-administrators"
      ],
      "jql": "priority = High ",
      "columns": [
        "issuetype",
        "issuekey",
        "summary"
      ]
    },
    {
      "id": 1551367809631,
      "name": "Cross project queue",
      "groups": [],
      "jql": "priority = Medium ",
      "columns": [
        "issuetype",
        "issuekey",
        "summary"
      ]
    },
    {
      "id": "a030954f-25e3-4018-a1f6-52ca901180ee",
      "label": "Hidden",
      "children": [
        {
          "id": 1551367915997,
          "name": "Support issues",
          "groups": [
            "jira-administrators"
          ],
          "jql": "priority = Low ",
          "columns": [
            "issuetype",
            "issuekey",
            "summary"
          ]
        },
        {
          "id": "bbc2a936-d785-435e-899e-e462db1f5991",
          "label": "Archive",
          "children": [
            {
              "id": 1551367939481,
              "name": "Marketing issues",
              "groups": [],
              "jql": "priority = Minor AND priority = Highest ",
              "columns": [
                "issuetype",
                "issuekey",
                "summary"
              ]
            }
          ]
        },
        {
          "id": 1551368098834,
          "name": "Onboarding",
          "groups": [],
          "jql": "priority = Medium ",
          "columns": [
            "issuetype",
            "issuekey",
            "summary"
          ]
        }
      ]
    },
    {
      "id": "272d2aa9-1deb-44ec-8965-d3a8520e14a9",
      "label": "Onboarding issues",
      "children": []
    }
  ]
}
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