Apps documentation
Queues for Jira Service Management
Cloud Server/Data Center
Queues for Jira Service Management

Cloud

Server/Data Center

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Last updated Dec 18, 2019

Configure link

Select the locations, in which the link is displayed in the Jira UI and decide how the link to queues should be named.

Warning

Before you start, log in as a user with the Jira Administrators global permission.

Steps

To set link configuration:

  1. Go to Location and select locations in which the link will be displayed.

    Note
    • Select all allows to select all available projects. If you add a new one, you should add it to this configuration manually.

    • Apply to all allows to select all available projects. If you add a new one, it will be added to this configuration automatically.

    Select locations in which the queues link will be displayed in the Jira UI with Queues for Jira Service Management app
    Select locations in which the queues link will be displayed in the Jira UI with Queues for Jira Service Management app

  2. Go to Home container (global navigation) and set the state of switch to on to make the navigation global.

    Go to Home container and make the navigation global with Queues for Jira Service Management app
    Go to Home container and make the navigation global with Queues for Jira Service Management app
    Example
    Below you can see the example of global navigation.
    Example of global navigation with Queues for Jira Service Management app
    Example of global navigation with Queues for Jira Service Management app
    Example
    Below you can see the example of local navigation.
    Example of local navigation with Queues for Jira Service Management app
    Example of local navigation with Queues for Jira Service Management app

  3. Go to Appearance and type a link name of your queues.

    Type a link name of your queue with Queues for Jira Service Management app
    Type a link name of your queue with Queues for Jira Service Management app

Result

The queues link configuration is added.

Result of adding queues link configuration with Queues for Jira Service Management app
Result of adding queues link configuration with Queues for Jira Service Management app

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