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Theme Extension for Jira Service Desk
Theme Extension for Jira Service Desk
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Last updated Apr 5, 2020

Cards size

This section provides information on setting a size and number of cards in a row.

Steps

To set configuration:

  1. Choose Projects at the top of the screen.
  2. Choose the service desk project you want to configure.
  3. From service desk project sidebar, select Project settings > Configuration in the Theme Extension section.
    Creating a theme configuration with Theme Extension for Jira Service Desk
    Creating a theme configuration with Theme Extension for Jira Service Desk
    Info

    You can also configure the appearance of your portal going directly to Customer Portal:
    Go to Customer channels > click Visit the portal or copy and paste a link into a browser address bar.

  4. Go to Select theme and click Cards.
    Creating custom graphics on the Customer Portal with Theme Extension for Jira Service Desk
    Creating custom graphics on the Customer Portal with Theme Extension for Jira Service Desk

  5. Click Next.
    Creating a theme configuration with Theme Extension for Jira Service Desk
    Creating a theme configuration with Theme Extension for Jira Service Desk

  6. The Apply theme style dialog box appears.
  7. Choose one of them and click Apply.
    Applying a theme style with Theme Extension for Jira Service Desk
    Applying a theme style with Theme Extension for Jira Service Desk

  8. Change the number of cards in a row by using the slider on the right side.

    Changing the number of cards in a row with Theme Extension for Jira Service Desk
    Changing the number of cards in a row with Theme Extension for Jira Service Desk

    Possible options:
    The lowest size - five cards in a row.

    Example of five cards in a row with Theme Extension for Jira Service Desk
    Example of five cards in a row with Theme Extension for Jira Service Desk

    The middle size - four cards in a row.
    Example of four cards in a row with Theme Extension for Jira Service Desk
    Example of four cards in a row with Theme Extension for Jira Service Desk

    The largest size - three cards in a row.
    Example of three cards in a row with Theme Extension for Jira Service Desk
    Example of three cards in a row with Theme Extension for Jira Service Desk
    Note

    The default setting: three cards in a row.

Result

A new configuration is added.

Info

Remember, you have to click Publish in Edit mode at the top of the screen on the right side to see applied changes on the Customer Portal.

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