Theme Extension for Jira Service Desk

Jira Server
HOSTING
Last updated Mar 20, 2019

Request types groups view

This section provides information on configuring a request types groups appearance.

Steps

To set configuration:

  1. Choose Projects at the top of the screen.
  2. Choose the service desk project you want to configure.
  3. From service desk project sidebar, select Project settings > Configuration in the Theme Extension section.
  4. Go to Select theme and click Cards.
  5. Click Next.
  6. The Apply theme style dialog box appears.
  7. Choose one of them and click Apply.
  8. Click on menu of request types groups below the search bar.
  9. The Edit groups style dialog box appears.
  10. Go to Display type and select the way of displaying groups: tabs or drop-down list.
    Note

    The order of displaying request types groups in tabs and drop-down list is based on project settings (Project Settings > Request types).


  11. Go to Display style > Default group text color. You have four choosing options:
    1. Set a color manually.
      • Select a color range.
      • Pick a color from the canvas.
      • Select an opacity value.
    2. Enter the HEX color code.
    3. Enter the RGBA color code.
    4. Enter the HSLA color code.
  12. Go to Selected groups text color.
    You have four choosing options:
    1. Set a color manually.
      • Select a color range.
      • Pick a color from the canvas.
      • Select an opacity value.
    2. Enter the HEX color code.
    3. Enter the RGBA color code.
    4. Enter the HSLA color code.
  13. Go to Hover group text color.
    You have four choosing options:
    1. Set a color manually.
      • Select a color range.
      • Pick a color from the canvas.
      • Select an opacity value.
    2. Enter the HEX color code.
    3. Enter the RGBA color code.
    4. Enter the HSLA color code.
  14. Click Apply.

Result

A new configuration is added.

Info

Remember, you have to click Publish in Edit mode at the top of the screen to see applied changes on the Customer Portal.