Theme Extension for Jira Service Desk

Jira Server
HOSTING
Last updated Sep 10, 2019

Save theme style

This section provides information about ways of saving and changing a theme style.

Save as

Use the Save as option when you’ve created a new theme style and this is the first time you are saving it.

Steps

  1. Click Save as in Edit mode at the top of the screen.
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk
  2. The Save theme style as dialog box appears.
  3. Type a name of the theme and click Save.
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk

Note

You can overwrite the existing theme style but if you want to create a new one, type another name.

Result

A new theme style is saved.

Save

Use the Save option when you update the last saved version of your settings.

Steps

  1. Click Save in Edit mode at the top of the screen.
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Saving a theme style on the Customer Portal with Theme Extension for Jira Service Desk

Result

The last version is updated.

Change

Use the Change option when you want to change the theme style.

Steps

  1. Go to Theme style in Edit mode at the top of the screen.
  2. Click Change.
    Changing a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Changing a theme style on the Customer Portal with Theme Extension for Jira Service Desk
  3. The Select theme style dialog box appears.
  4. Choose one of them and click Apply.
    Applying a theme style with Theme Extension for Jira Service Desk
    Applying a theme style with Theme Extension for Jira Service Desk

Result

A theme style is changed.

Now you can see changed theme style with Theme Extension for Jira Service Desk
Now you can see changed theme style with Theme Extension for Jira Service Desk

Note

Remember, if you created your own theme, but finally you want to set a default appearance, use Change option.

Delete

Use the Delete option when you want to remove a current theme style.

Steps

  1. Go to Theme style in Edit mode at the top of the screen.
  2. Click Delete.
    Deleting a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Deleting a theme style on the Customer Portal with Theme Extension for Jira Service Desk

Result

A theme style is deleted.

Publish

Once you are finished, use Publish option to see your settings on the Customer Portal.

Steps

  1. Click Publish in Edit mode at the top of the screen.
    Publishing a theme style on the Customer Portal with Theme Extension for Jira Service Desk
    Publishing a theme style on the Customer Portal with Theme Extension for Jira Service Desk

Result

A theme style is published on the Customer Portal.

Need help?

If you can’t find the answer you need in our documentation, raise a support request*.

*Include as much information as possible to help our support team resolve your issue faster.