- Configuration
- Introduction
- List theme
- Cards theme
- Request Details View
- Requests View
- Login screens
- Categorization
- Portal descriptions
- Design inspirations
- Cards design inspirations
- List design inspirations
Portal descriptions
Learn how to add Customer Portal descriptions which are visible on the Help Center site
Keep in mind that Portal descriptions work only on published and active Themes from the app. They can’t be applied on the default Jira Service Management theme.
Steps
- Go to Jira Administration > Manage apps.
- Select Portal descriptions from the menu under the Theme Extension section.
- Select the relevant portal and click Edit to the right.
Note
Customer Portal name is the same as Project name. If you want to change the name displayed on the Customer Portal, go to: Project settings > Portal settings > Name and change the name.
- Type in the portal description.
NoteYou can enter maximum 140 characters in the description. - Optionally, you can add a link by selecting the text, clicking the link icon, and pasting a URL.
- Click Save.
You can click Go to Help Center page available in the top-right corner in order to preview the Portal descriptions.
Result
Your portal descriptions are visible on the Help Center.
Portal descriptions visible on the Help Center with exemplary List theme applied.
If you can’t find the answer you need in our documentation, raise a support request.
