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Translation for Jira Service Desk

Jira Server
HOSTING
Last updated Oct 8, 2019

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Translation for Jira Service Desk app allows to translate the Customer Portal in Jira Service Desk Server to provide multinational customer support.

This app enables to configure a multilingual Service Desk on demand. Develop your business internationally and support your clients at a global scale. Translate dynamic and custom field values. Share them all across Jira to deal with common texts just once. Let your users choose their mother tongue using the language switcher on the Customer Portal.

Find Translation for Jira Service Desk app on the Atlassian Marketplace.

Introduction to Translation for Jira Service Desk
Introduction to Translation for Jira Service Desk

Our app supports the following types of values:

  • Groups of request types
  • Request types
  • Descriptions of request types
  • Fields (and fields’ help)
  • SLAs
  • Checkboxes
  • Radiobuttons
  • Selects
  • Multiselects
  • Cascading selects
  • Summaries (using post function)
  • Help center name
  • Welcome message
Info

The Translation for Jira Service Desk app doesn’t have an access to the Jira Service Desk search engine. This implies that the user won’t be able to find a translated request type value using the search field. This can’t be featured in the app due to a technical limitation.

Additional reading