Azure AD Attributes Sync for Jira facilitates smooth data exchange between Azure AD and Jira Software/JSM, ensures straightforward communication flow, and enhances Azure AD user data visibility. Automatically populating user data into Jira custom fields on the Issue View and the Request Details View not only improves reporting functionalities by allowing users to create reports based on Azure AD data, but also saves time and reduces the risk of manual data update errors, fostering better communication and improving the user experience.
#ITSM #Synchronization #Customer-portal #Agents #Customers20/11/2024
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