How customer feedback and support teams can shape product development
Customers and support agents are a perfect tandem for enhancing product development. The first ones use our product so they know its strengths and weaknesses.…
What was going on at Jira Day 2019?
Over the last 5 years, we at Deviniti have organized over 20 events related to Atlassian products. Jira Day is the biggest of them, and it’s the largest…
4 ways to let your team work faster and easier in Jira Software
This article was updated on July 17, 2020. Last year, with its 65 million active users, Atlassian Jira was and still is one of the most popular project management…
Jira Service Desk Day 2018: an overview of modern ITSM practices
One of our stops on the recent trip to the United States was San Francisco, where we hosted our own Jira Service Desk Day 2018. We invited Atlassian team, Solution…
3 Critical Levels For Improving Security in Jira
Jira is a platform integral to your teamwork. Chances are high that your team stores and manages plenty of sensitive information inside Jira – that’s why…
#1 How to increase security in managing work of external teams in Jira? (Issue SYNC - use case)
When your company uses Jira for internal purposes, security is the matter of proper configuration – based mainly on granting access to specific projects. However,…