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Jira Service Desk Day 2018: An Overview of Modern ITSM Practices

Jira Service Desk Day 2018: An Overview of Modern ITSM Practices

One of our stops on the recent trip to the United States was San Francisco, where we hosted our own Jira Service Desk Day 2018. We invited Atlassian team, Solution…

Dzmitry Hryb 18 October 2018
Deviniti Guide to Jira: Basic Glossary

Deviniti Guide to Jira: Basic Glossary

If you’re starting out your journey with Jira, the platform might at first seem intimidating. Jira is complex, but that’s the good thing about it — that’s…

Krzysztof Skoropada 16 January 2018
3 Critical Levels For Improving Security in Jira

3 Critical Levels For Improving Security in Jira

Jira is a platform integral to your teamwork. Chances are high that your team stores and manages plenty of sensitive information inside Jira – that’s why…

Boguslaw Osuch 15 January 2018
#1 How to increase security in managing work of external teams in Jira? (Issue SYNC - use case)

#1 How to increase security in managing work of external teams in Jira? (Issue SYNC - use case)

When your company uses Jira for internal purposes, security is the matter of proper configuration – based mainly on granting access to specific projects. However,…

Boguslaw Osuch 5 January 2017