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How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 1: Help Center

How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 1: Help Center

The latest Winter Executive Report by Customer Contact Week Digital shows that reducing customer effort is the most important priority for 2018. CX Network confirms…

Karolina Lasoń 8 November 2018
Jira Day 2018: What Was It All About?

Jira Day 2018: What Was It All About?

Jira Day 2018 was the biggest ever Atlassian-related conference in Central Europe. 380 guests, 18 speakers, 13 Partners and vendors from all over Europe gathered…

Krzysztof Skoropada 25 May 2018
7 Most Common Concerns of Jira Service Desk Users (And Solutions To Them)

7 Most Common Concerns of Jira Service Desk Users (And Solutions To Them)

In the latest Winter Executive Report, Customer Contact Week Digital studied a wide range of organizations to discover the most popular goals and strategies for…

Krzysztof Skoropada 10 May 2018
How to Expand Your Business' Horizons with Translation for Jira Service Desk

How to Expand Your Business' Horizons with Translation for Jira Service Desk

Do your clients come from different places around the world? Does your support team receive questions and tickets in languages other than English? Or maybe you’re…

Krzysztof Skoropada 19 December 2017