How do you create Jira issues? Aren’t you sick of scrolling through the same fields and typing in the same data over and over again? Have you ever made mistakes when throwing in tickets in a hurry?
Tests in our company showed that 28% of manually created issues in Jira are instantly updated afterwards due to mistakes made during creation. Creating repetitive issues with similar data is even more time-consuming, which eventually leads to losing money. Moreover, users who have never seen Jira before may find it complicated to file a ticket right away. This is a comprehensive demo of Issue Templates for Jira Cloud.
Dimitry Hryb is an Atlassian Apps Marketing Manager at Deviniti. For the last couple of years, he has been on the mission to help people make the best use of Jira Software and Jira Service Desk at work by creating guides and tutorials for Atlassian users all around the globe. Dima is an acclaimed contributor to the Ecosystem who received Atlassian Community Content Awards three times in 2018. He spends the rest of his time winning pool tournaments, producing music, biking around and playing with his cat.