This chapter provides information about assigning issues directly from the queue view without going into a specific issue.
To edit the Assignee, editing has to be enabled by the admin and the user must have the Assign issues permission in a Jira project.
If the admin turns off the editing or someone doesn’t have the necessary permissions granted, they won’t be able to change the Assignee and will have a Read-only view.
The Queues for Jira & JSM app allows users to assign issues to the Jira users directly from the view of their queue without going into a specific issue.
There are 3 possible scenarios a user can face when editing an assignee:
The example shows the Issue assigned to me scenario.
To edit the assignee in the issue assigned to you, follow these steps:
Hovering over the assigned Assignee field displays a business card.
The Unassigned button is listed first on the list. A maximum of 4 users are visible on the list, and as it expands beyond this limit, a scroll bar appears and allows for navigation through additional users.
Clicking outside the editing area functions as a cancel action.
The issue is assigned to the selected user.
When the list of users is displayed in the two remaining scenarios:
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